My security deposit from Citiapartments is 3 weeks overdue. When I finally got someone to return my call, they told me that the money is “in lockbox by the bank” – whatever that means – and they’ll see about getting me my deposit. Maybe. Which is of course complete bullshit and I’m going to keep working on getting my money back.
Turns out I’m not alone: Outlook Not Good For CitiApartments Tenants Complaining Of Illegally Withheld Deposits
So, if you rent from Citiapartments, you should consider taking your deposit out of your last month’s rent. The worst they can do is start eviction proceedings, by which time you’ve already moved out.